Humberside Fire and Rescue Service

Unit 11

Unit 11 - Team and Leadership Skills used in the Emergency Services

Unit abstract

Teamwork and leadership skills are vital for people working within all the emergency services. The response to any emergency requires a coordinated team response, with a designated person taking the lead.

This is particularly important during a multi-agency response to an incident where teamwork between the various emergency services ensures an incident is dealt with quickly and safely.

All teams should consist of a team leader and team members. The team leader will decide on action and direct team members to carry out those actions to achieve specified objectives. All team players require specific skills, knowledge and understanding in order to operate effectively.

This unit allows learners to develop a good knowledge of the role of teamwork and leadership skills within the emergency services. Learners will gain an understanding of the different styles of leadership and the benefits of teamwork. This will be achieved by giving the learners opportunities to work in a team in different situations including allowing the learner to lead a team in a task. This will culminate in learners demonstrating knowledge of their own leadership style and having improved teamwork skills.

Learning outcomes

On completion of this unit a learner should:

  • Understand the need for teamwork within the emergency services
  • Understand the role of leadership within the emergency services
  • Demonstrate ability to make positive contributions in team activities

1 Understand the need for teamwork within the emergency services

Teamwork: The meaning of team and teamwork; qualities of a good team; team dynamics; types of emergency service teams e.g. Fire and Rescue Service Urban Search and Rescue, Breathing Apparatus crews, station watches, fire investigation, and Fire and Rescue Service control and ambulance crew, police dogs and handlers, police traffic section, drugs team, air ambulance, British Transport Police; how teams and team members work together to achieve shared objectives

2 Understand the role of leadership within the emergency services

Leadership: the meaning of leadership; qualities of a good leader; the link between role and leadership within the emergency services; necessity for different leadership styles for different situations e.g. leadership at operational incidents, leadership in an office environment, personal leadership

Being a leader: lead a group in a task; direct individual and groups during a task; being open to feedback to improve personal leadership skills; carry out a task with no specified leader in order to demonstrate the benefits of leadership.

3 Demonstrate ability to make positive contributions in team activities

Being a member of a team: team building activities, selecting people for teams and team positions, recognising the roles of other team members, participating in team activities to complete a variety of tasks; communicate effectively with team members; providing and receiving feedback following participation in an activity and evaluate team and individual performance upon completion of task; apply learning to improve individual and team performance following participation in team activities

Grading Grid

In order to pass this unit, the evidence that the learner presents for assessment needs to demonstrate that they can meet all of the learning outcomes for the unit. The criteria for a pass grade describe the level of achievement required to pass this unit.

Grading criteria
To achieve a pass grade the evidence must show that the learner is able to:
P1describe the role of one team within the Fire and Rescue Service and one team from another emergency service
P2demonstrate the ability to complete a task whilst working within a team
P3lead a team or an individual to complete a task

Developing Independence and Leadership...

Use the links below to quickly jump to any unit within in the Edexcel Level 2 BTEC Award, Certificate and Diploma in Fire and Rescue Services in the Community.

Essential Resources

Fire Service Manuals/Circulars:

  • Fire Services Youth Training Association-Fire and Rescue Service Manual Youth Training and Development (Stationary Office, 31st August 2004) ISBN10- 0113412932
  • Related Fire Services Circulars e.g. FSC1/89 - Breathing Apparatus and where these have been superseded consideration should be given to these documents within your organisation.
Partnership Authorities